Shipping Policy

(Updated on: April 2022)

Delivery

At Global Sourcing Solutions General Trading LLC, our goal is to provide you with the finest delivery service. We ensure that the products are of high quality and deliver it in the best possible manner.   

                                                                                          

(Due to COVID-19 situation, travel has been restricted and it affects our ability to deliver products as quickly as we do during normal times. So the product delivery may take longer than
usual)

Damaged shipments

Please inspect your product upon receipt. If any external damage or shortage is noticed, keep the delivery receipt with you. Keep all packaging material for inspection; take pictures and submit them to our Customer Care. GSS reserves the right to repair (investigate) damaged products before replacement or credit is determined on the delivery receipt.

Refusal of delivery or order cancellation

1.If Buyer refuses to accept delivery of any goods tendered for delivery hereunder, then Seller, without prejudice to Seller’s other lawful remedies, may either store or cause such
goods to be stored in a warehouse, for Buyer’s account and at buyer’s cost, risk and expense, or sell such goods (without notice) to any purchaser at public or private sale, and hold
Buyer liable for any difference between (a) the contract price for such goods stipulated herein and (b) the price at which such goods are resold less the costs and expense of such
resale including brokerage commission.
2.In the event of cancellation of an order, once entered, Seller, will be entitled to a cancellation charge not to exceed its cost plus anticipated profit. If the goods ordered can be
restocked or reasonably used for other customers a restocking charge will apply.

Out of stock

Sometimes we run out of products that we sell before we can show them as out of stock on our website. When an order is placed and a product is out of stock, we will attempt to contact our customer by both phone and email. This allows you to decide if you would like to wait for the product, change the order, or cancel the order altogether. If contact cannot be established, we will keep the order live until the product becomes available and ship it then.

Need help?

Contact us at info@gss-ae.com / sourcing@gss-ae.com

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